MEDIA RELEASE
DOUGLAS COUNTY SHERIFF’S OFFICE
Justice Building • Roseburg, Oregon 97470 • (541) 440-4450
John Hanlin
SHERIFF
Contact Person: Dwes Hutson
Contact Number: 541-440-4464
Subject: Scam Alert
Date/Time of Incident: 05/29/2010 - 09:00
Incident Location: Douglas County, Oregon
Case Number: n/a
n/a: n/a
On Saturday, May 29th, dozens of Douglas County Residents reported receiving a suspicious phone call claiming to be from Umpqua Bank. The automated message claims that the customer’s debit card or credit card has been deactivated with instructions to activate by pressing 1 on the keypad. People who press 1 are asked for personal information including debit/credit card number, Social Security card number and other information.
THIS IS A SCAM. These calls are not coming from Umpqua Bank. According to the Umpqua Bank website, they "will never call you requesting your card number, PIN, expiration date, or 3-digit number." If anyone did respond by giving any personal information they should contact Umpqua Bank immediately at 1-866-486-7782.
Additionally, if anyone believes they have been the victim of fraud because of this scam they should contact their local law enforcement agency to file a report.