Douglas County
Citizen Emergency Notification System

The Douglas County Citizen Emergency Notification System (CENS) can be used to notify the public with important information during an emergency. Emergencies happen with little or no notice at any time of the day or night. With CENS, we can relay critical information to you about natural disasters or other emergencies that require your immediate attention.

Until recently, emergency personnel would use CENS to call land-line telephones but did not have the capability to include cellular or VoIP telephone numbers. Now, owners of VoIP or cellular phone lines can receive the same emergency message those with land-line phones receive, but ONLY IF THEY REGISTER.

IMPORTANT - READ BEFORE REGISTERING

We have had some citizens in the Reedsport area report problems accessing the opt-in website. We are working to correct this problem. If you can't access the opt-in website from the link below you can:

  • Go to the public library and use their free internet access. We know the link does work from there.
  • Contact the Sheriff's Office for assistance at 541-440-4450 or in Reedsport at 541-271-4802.

CLICK HERE TO REGISTER YOUR CELLULAR OR VOIP PHONE NUMBERS

In the event of an emergency, Douglas County officials can identify the affected area and send a message that describes the situation and recommends the protective actions residents should take. The CENS system will automatically call out to all land-line and opt-in telephone numbers within that geographic area and deliver the recorded message once a voice is heard. If your phone line is busy, the system will attempt to redial the number three times to make contact. If an answering machine picks up the call, the emergency message will be left on the machine.

Some of the many uses of the system include:

  • Tsunami Warnings
  • Emergency Evacuations
  • Natural Disaster Alerts
  • Missing Child Alerts
  • Hazardous Material Leaks
  • Neighborhood Emergency Incidents

As with any system, ETNS has its limitations.

If linked to a specific address, the location of the cell phone number becomes essentially fixed to that location. This could lead to the situation of a cell phone being notified when the user is mobile and well out of the affected area. Or conversely, the situation where the user is mobile, is in the affected area, but is not notified because the fixed location of the number is in an unaffected area. Please consider this when registering cell phone information for addition to the database.

In addition, it takes 2-3 weeks once a number has been registered for it to be validated and entered into the database. If an incident occurs in your neighborhood with-in that time period it is unlikely you will receive the notification.

Keep in mind that CENS is an excellent enhancement to our effort to share emergency information with our citizens, but registration will not guarantee notification of any specific event. You are still encouraged to visit our website and to stay tuned to local news channels and radio stations during a community crisis.